ShipLink extends the full power of SYSPRO fulfillment capabilities

SYSPRO Sales Order Management (SOM) provides the power and flexibility to handle virtually any manufacturing and distribution sales process. ShipLink extends that capability to fulfillment with a unique solution that leverages the most powerful carrier software programs.

Operating as a centrally-managed intermediary application, ShipLink automatically queries and manages detailed SOM Dispatch or Delivery Notes data. It then instantly transmits shipment data to preselected carrier software based on standard business rules. As shipping personnel complete each shipment, ShipLink returns real-time tracking, order status and freight charge allocation data to SOM.

To maximize efficiency and reduce operator errors, ShipLink’s SYSPRO Setup Module provides tools to quickly tailor both inbound and outbound data flows.


  • Directs order information sourcing from Dispatch or Delivery Notes
  • Directs order update information into SOM database
  • Defines multi-order validation and freight charge allocation criteria
  • Enables live shipment tracking with SOM Multimedia link to carrier
  • Configures shipment processing function by ensuring enforcement of business rules

Tailoring inbound and outbound data flows with ShipLink’s SYSPRO Setup Module ensures the integrity of critical SOM order information before and after shipments are made. Freed from multiple checks of order data accuracy, workers can process shipments more efficiently.

Complete shipping solution for SYSPRO



Shipments start when users enter scan or enter a SYSPRO Dispatch or Delivery Note in the simple ShipLink PC interface. Once done, ShipLink instantly retrieves 100% of available Order, Customer and Inventory Item detail. With access to the entire SYSPRO database, ShipLink may also be configured to retrieve additional information. This includes order history and custom form fields among other data required to customize the shipping process.

This comprehensive data allows ShipLink to process any type of domestic and international parcel and freight shipment, including all of the requisite export and bill-of-lading documents.  It also provides ShipLink the ability to automatically calculate custom freight charges, customer discounts, handling fees, and freight cost allocations.

To reduce freight cost and labor, ShipLink can consolidate orders for automated multi-order processing. Once done, users simply click desired orders for ShipLink to retrieve and consolidate related data into a single shipment.



After retrieving data, ShipLink applies any number of custom business rules that may be required to implement your company’s fulfillment policies.  Among other applications, these rules govern carrier selection, service selection, conditional export declarations and special instructions that staff may need during shipment processing.  Rules also include those required to generate custom labels, documents, email messages and related reports.

Rules are maintained in ShipLink’s PC-based Administration System, which provides library of standard shipping formulas and a C# ‘Formula Builder’ to quickly edit, test and deploy new business rules.



After applying business rules, ShipLink automatically populates the designated carrier program – UPS WorldShip, FedEx Ship Manager,, DHL EasyShip, Purolator E-Ship, Spee-Dee, or one of several LTL freight management systems. Once done, shipping staff are only left with capturing carton weights then clicking ‘Ship’ to generate labels. ShipLink handles all of the data entry including international goods detail and service options. ShipLink also captures all of shipment data required for post shipment processing, including tracking numbers, tracking links, freight costs and accessorial fees among other items.



After labels are generated, ShipLink instantly transmits shipment data to SYSPRO, including carton weights and rules-based charges, handling fees and cost allocations. ShipLink also updates the SYSPRO Order Status for immediate invoicing. Users can view all of this data, including real-time linked carrier tracking within the SYSPRO Sales Order Query screen.

While updating SYSPRO, ShipLink simultaneously prompts the cloud-based Ship Central communications platform to generate any number of rules-based, custom outputs, including:

  • Packing Lists, Material Compliance Statements and Handling Instructions
  • Email Ship Notifications with order detail and contextual promotional content
  • EDI Data in table or 856 transaction format
  • Any Crystal, Active or SSRS report in stored data and PDF formats

ShipLink Central stores write-back and related data on SQL Server inside your company’s network infrastructure. ShipLink Central then provides users with intranet-accessible web service application for shipment tracking, activity reporting, message monitoring and workstation management.