Save time and expense with ShipLink DELIVERTM
Accurate and on-time fulfillment is critical to customer satisfaction and continued success. While challenging with parcel and LTL, it’s even more difficult for companies that operate their own delivery fleet.
Separate fleet management, dispatching and POD systems are often poorly integrated and leave data in silos outside the ERP.
ShipLink DELIVER™ combines powerful Dispatch and Mobile Delivery applications to provide a single platform for routing, loading, tracking, delivery and POD.
Unlike other solutions, ShipLink DELIVER™ leverages detailed ERP order data to drive the entire fulfillment process. With a single click, dispatchers turn orders into delivery stops then add drivers and vehicles to create routes in just minutes. Once done, ShipLink DELIVER™ transmits route data to a mobile device so loaders can scan items onto designated trucks or trailers. Drivers then use the solution to follow routes, scan delivered items and capture signatures.
Throughout the entire process, ShipLink DELIVER™ streams data back to dispatchers for real-time load monitoring and delivery tracking. Upon delivery, the solution updates the ERP, flags exceptions and automatically generates POD notification messages.
Features & Benefits
- Powered by the ShipLink rules and processing engine
- Integrates deeply with the ERP
- Processes deliveries by Order, Container ID or Line-Items
- Assigns orders, drivers and vehicles to recurring routes
- Provides scannable list for staff to confirm items get properly loaded
- Captures required serial numbers and lot numbers
- Provides real-time vehicle tracking and route completion data
- Provides scannable list for drivers to confirm delivery items
- Captures delivery signatures, photographs and exception data
- Automatically generates emails with Proof-of-Delivery data
- Provides management dashboard with analytics and comprehensive reporting
- Employs color-driven, touch-screen technology to streamline data entry and reduce errors
Touchscreen device streamlines loading & delivery
The ShipLink DELIVER™ Mobile application provides six unique functions that use color to guide users through fulfillment processes
LOAD Allows staff to choose routes and corresponding orders to scan items into staging areas or vehicles.
ROUTE Displays comprehensive route information and mapping for drivers to review prior to departing the distribution center.
DRIVE Provides drivers with route maps and GPS directed driving instructions.
DELIVERY Allows drivers to choose orders, scan items, record exceptions and capture POD signatures with optional photos.
MESSAGE Allows drivers and dispatchers to send and receive text messages, including auto-generated route and vehicle updates.
PROFILE Connects with the Dispatch application to authenticate users, grant permissions and record time-stamped activity data.
The ShipLink DELIVER™ Mobile application runs on any Android, Windows or iOS device and automatically scales to optimize screen dimensions.
ShipLink DELIVERTM provides a complete solution
ADMINISTRATION
ROUTE MANAGEMENT
DELIVER™ assigns one or more orders to each stop, then adds a driver and vehicle to complete the route. It can also auto-generate recurring routes from templates.
LOADING
DELIVER™ prepares sequential loading instructions for each route and can confirm proper loading of line item data, including lot and serial numbers.
TRACKING
DELIVER™ tracks real time route progression, vehicle status, location and delivery completion. It also provides messaging between dispatchers and drivers.
DELIVERY
DELIVER™ confirms proper delivery of items, including exceptions. It also captures POD signatures, records optional photos and supports pickups.
POD NOTIFICATION
DELIVER™ updates the ERP to confirm each delivery, automatically generating POD notification messages, including signatures and timestamp location data.